PRIVACY NOTICE
We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how data protection law protects you.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, take part in a competition or purchase a service. This website is not indented for children and we do not knowingly collect data relating to children.
Data controller
This website is operated by Babymoon and is responsible for your personal data, throughout the website the terms “we”, “us”, “our” refer to Babymoon. Our contact details are:
Babymoon
16 Barnes Highstreet
Barnes, London
SW13 9LW
020 7018 0840
Third party links outside of our control
This website may include links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party website and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
The personal data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use and store different kinds of personal data about you which we have grouped together as follows:
- Identity data includes first name, last name, title, date of birth, gender
- Contact data includes billing address, email address, telephone numbers
We do not collect any Special Categories of Personal data about you (this includes details about your race, ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, genetic or biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or provide the service requested. In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
How we collect your personal data
We receive data from you directly via the following methods:
- You may provide us with your identity and contact details by filling in forms online or by corresponding with us via post, phone, email or otherwise
- You may provide us with your identity and contact details by subscribing to our mailing list
- You may provide us with your identity and contact details when purchasing a product in our store via the Shopify platform at point of sale. For mor information on Shopify, please visit their privacy notice.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of contract this means processing your data where it is necessary for the performance of a contract to which you are a party.
- Legitimate interest this means the interest of our business in conducting and managing our business to enable us to give you the best service and the most secure experience. We do not use your personal data for activities where our interests are overridden by the impact on you.
- Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Marketing and mailing list
When subscribing to our mailing list, we collect personal information. You will receive marketing communications from us if you have requested information from us, purchased goods or services from us, or have entered a competition and in each case have not opted out of receiving marketing.
We do not rent or trade email lists with other organisations or businesses.
Opting out
You can withdraw consent from the mailing list at any point by clicking the unsubscribe link at the bottom of the email or by emailing us directly at info@thebabymoonlondon.com.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Who we share your personal data with
We use a third-party provider, Square space in order to deliver our newsletter. We use Square space to provide information on how the newsletters are received through openings and clicks to improve future editions. For more information on the operation of Square space, please see their privacy notice.
Data Security
We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention
By Law we are required to keep basic information (including contact, identity, financial and transaction data) for a minimum of 6 years, after this it will be destroyed. Information used for marketing purposes will be retained until we are notified that you no longer wish to receive marketing information.
Your Legal Rights
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
· The right to request a copy of the personal data which we hold about you;
· The right to request that we correct any personal data if it is found to be inaccurate or out of date;
· The right to request your personal data is erased where it is no longer necessary to retain such data;
· The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
· The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
· The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
· The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
If you wish to exercise any of the rights set out above, please contact info@thebabymoonlondon.com.
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to this notice and your duty to inform us of changes
This version was last updated on 03/01/2023. Please keep us informed if your personal data changes, it is important that the personal data we hold about you is accurate and current.
Queries, Requests or concerns
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in first instance contact out Data representative – Sophie Grotkamp via email at info@thebabymoonlondon.com or at Baby Moon, 16 Barnes High street, Barnes, London, SW13 9LW, England, UK.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office